Whether Online or instore, we are here to support you

Child holding a phone

Online orders 

Chasing an order email Craig:  craig@shoescience.co.nz 

Wanting to return an online order 

SHOE SCIENCE offers ‘a return option’ within 15 days for items purchased online.

  • Unworn and in the new condition shipped.
  • In the original packaging, box, with all the description tags.
  • Returned within 15 days of the date you received the order.

Your package should have included a delivery sheet detailing the crew member who packed your item/s. Please contact that person directly and let them know the delivery is being returned. We will keep an eye out for the courier. We recommend using a tracked courier service. The return courier delivery is at your cost and responsibility.

If the delivery sheet has gone missing - no problems. Please contact email above.

Stores Locations

Please go to the locations tab on the menu bar for store phone numbers and email contact details.


Please provide any kind of feedback - feedback 

Shoe Science HQ

For franchise opportunities please contact Craig. There are many places in NZ where a SHOE SCIENCE will work for you. 

Please contact Craig Taylor - craig@shoescience.co.nz  - 021 759099

Sponsorships and Events

Our sponsorship policy is to support those in our community. If you would like to discuss sponsorship please contact the store in your community (locations tab).